223 Lê Thánh Tông, Tân Lợi, Thành phố Buôn Ma Thuột, Đắk Lắk, Vietnam

Privacy Policy

Your privacy matters to us. At tool-device, we’re committed to protecting the personal information you share with us. This document outlines how we collect, use, and safeguard your data while you engage with our online education platform. We want to make this clear, easy to follow, and transparent so you know exactly how your information is being handled.

Data We Collect About You

To provide you with the best possible educational experience, we gather several types of data. The information we collect varies depending on how you interact with our platform, but here’s a breakdown of the key categories:

  • Registration Information: When you create an account, we may request your name, username, password, and other identifying details to set up and manage your profile.
  • Course Engagement Data: We collect information about the courses you enroll in, your progress, quiz results, and other interactions to personalize your learning experience.
  • Device and Usage Information: We may gather details about your device, browser type, IP address, and how you navigate our platform to ensure proper functionality and improve usability.
  • Payment Information: If you purchase a course or subscription, we collect billing details such as payment methods and transaction history. Note that sensitive payment information is processed securely through third-party payment providers.

We aim to collect only the data that’s necessary for delivering our services effectively and securely.

How We Process Your Data

Using your data responsibly is at the core of our values. We process the information we collect to provide and improve our educational services. Here are some specific ways your data is used:

  • Account Administration: We use your details to create and manage your account, ensure proper login access, and provide customer support when needed.
  • Content Personalization: Your learning progress and preferences help us recommend courses, resources, and tools tailored to your needs.
  • Platform Improvements: Analyzing user activity allows us to identify trends, fix bugs, enhance functionality, and make our platform more user-friendly.
  • Security Measures: We use your data to detect and prevent unauthorized access, fraud, and other security risks that could compromise your learning experience.

Every piece of data we process has a specific purpose, and we strive to maintain transparency in how it’s used to benefit you and enhance the platform.

Third-Party Data Collection

To provide some of our services, we rely on third-party tools and integrations. These external services may collect certain data about you. While we carefully select these partners to ensure they align with our privacy standards, it’s important to understand their role:

  • Analytics Services: We use analytics tools to track user engagement and platform performance. These tools may collect anonymized data such as page views or time spent on specific courses.
  • Payment Processors: When you make a payment, third-party processors handle the transaction securely. They may collect billing details to ensure a smooth payment process.
  • Marketing Platforms: If you’ve consented to receive updates, our email and notification services may collect data to personalize communication.

We recommend reviewing the privacy policies of these third-party services to understand how they handle your data.

Data Protection and Confidentiality

Your trust is essential to us, and safeguarding your data is a top priority. We employ several measures to keep your information safe:

  • Encryption: Sensitive data, including payment details and passwords, is encrypted to prevent unauthorized access during transmission and storage.
  • Access Controls: Only authorized personnel have access to your data, and they’re trained to handle it responsibly and securely.
  • Regular Assessments: We conduct frequent security checks and audits to identify and resolve potential vulnerabilities in our platform.

We’re constantly working to improve our security measures to stay ahead of potential threats and keep your data private.

Third-Party Site References

Our platform may include links to third-party websites or services. These external sites have their own privacy policies, which may differ from ours. We encourage you to review their policies before sharing any personal information.

Privacy Policy Updates

We may revise this Privacy Policy from time to time to reflect changes in our practices or legal requirements. If we make significant updates, we’ll notify you through the platform. We encourage you to check this page periodically to stay informed about how we’re protecting your data.

Special Provisions

Some additional rules or terms may apply to specific services or user categories. For instance, if you’re using our platform as part of an educational institution, certain data-sharing arrangements might be in place with your school or organization.

Cookie Usage

Cookies help us enhance your experience on our platform. We use cookies to remember your preferences, track progress, and analyze site performance. You can adjust your browser settings to manage or disable cookies, although this may affect certain functionalities.

Legal Basis for Data Processing

We process your data based on several legal grounds, including fulfilling our contractual obligations to provide services, complying with legal requirements, and pursuing legitimate interests like improving our platform. In cases where consent is required, we’ll ask for your explicit permission before collecting your data.